Job Description
Segment Assistant Manager – Mass Retail & Products
Alexbank Egypt is looking for a Segment Assistant Manager – Mass Retail & Products
Duties and Responsibilities
Your main responsibilities in this role include the following:
Partner with products teams to identify key drivers and mechanics for an effective customer story board that includes onboarding, retention, and cross-selling activities.
Identify customer segments for targeted marketing programs and work cross functionally with remaining stakeholders in planning customer offers and incentive programs to deliver ROI-positive results.
Effectively translate analytics into clear insights and actionable recommendations.
Development & maintenance of the customer contact strategy including targeting & opportunity identification.
Provide recommendations to improve communication output effectiveness.
Working cross functionally to support the delivery of CRM activities (monthly up-sell / cross-sell campaigns).
Define and develop sales campaigns for the segment, targeting both existing and potential clients.
Monitoring segment performance based on the preset KPIs & report to management.
Job Requirements
Previous experience in products management.
3-5 years of banking experience.
Excellent English language.
Customer oriented .
Job Details
Company/Organization: Alexbank Egypt
Employment Type: Full-time
Job Location: Cairo, Egypt
Application Deadline: N/A
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