Job Description
Duties and Responsibilities
Your main responsibilities in this role include the following:
Working under the direction of senior Airport Services colleagues, to represent Emirates and enhance customer service to both arriving and departing customers.
Ensure all operational criteria are completed within specified time frames as per the criteria set forth by the Company's commercial, safety and security policies, standards and procedures.
Job Requirements
Must have completed relevant and recognized professional training courses in Customer Services and Ground Operations.
Knowledge of Basic Fares and Ticketing would be advantageous.
Experience: Given the specific requirements at outstations, a minimum of 2 years' Airline Industry experience is required.
Knowledge/Skills: Fluency in written and spoken English and Local Language. Customer Service Delivery.
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