التدريب الصيفي في البنك العربي 2020 Arab Bank Summer Internship

Arab Bank

Job Description

The Arab Bank has the pleasure to announce launching our 2020 Summer Internship Program.

Locations: Smart Village, 10th of Ramadan, Mohandessin, Down Town, Heliopolis, Nasr City & 6th of October and Alexandria

Job Requirements

• Energetic, responsible and eager profiles (Males & Females) to tackle new projects.

• 3rd & 4th Year students with minimum GPA above 3 or a minimum of “good” grading. Calculate GPA

• with the following majors:

  • Finance.

  • HR ( previous HR Internship is a must)

  • Economics.

  • Management.

  • Engineering( Architecture, Mechanical )

  • Banking related majors.

• Interns are expected to have proficient computer skills (Word, PowerPoint & Excel), excellent written and verbal English communication skills.

Job Details

Company/Organization: Arab Bank

Employment Type: Internship

Job Location: Smart Village, 10th of Ramadan, Mohandessin , Heliopolis & 6th of October and Alexandria, Egypt

Start Date: 1st September

Duration: 4 weeks

Application Deadline: 27 August 2020

Apply For Job

Applicants should submit a resume that details their relevant work and educational experiences to Mayar.Gaweesh@arabbank.com.eg

NB: Mention job title “September 2020 Summer internship” in mail subject

برامج تدريب البنوك في مصر لصيف 2020

• التدريب الصيفى في بنك مصر
• التدريب الصيفى في البنك الأهلي المصري
• التدريب الصيفي في البنك التجاري الدولي CIB
• التدريب الصيفي في بنك فيصل الإسلامي المصري
• التدريب الصيفي في البنك الأهلي اليوناني - مصر
• التدريب الصيفي في بنك الكويت الوطني - مصر
• التدريب الصيفى في بنك الاسكندرية - مصر
• التدريب الصيفي في بنك قطر الوطني الأهلي - مصر
• التدريب الصيفى في بنك الاستثمار القومي - مصر
• تدريب البنك الأهلي المصري - مصر (برنامج تدريب الخريجين)
• وظائف و برامج تدريب البنوك في مصر

Arab Bank Careers | Country Customer Experience Officer وظائف البنك العربي

Arab Bank

Job Description

The Arab Bank is currently recruiting for the role of Country Customer Experience Officer who will be responsible for the following tasks

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Mystery Shopping: Coordinate and follow up on the Mystery Shopping exercise progress and results.

• Receive customers’ complaints from all designated sources.

• Investigate and resolve customers’ complaints in accordance with policies & procedures.

• Identify root cause and address it in coordination with concerned departments.

• Front lines monitoring: Conduct service quality evaluation for front lines employees according to a set of service standards.

• Training, Coaching, and Counseling and measure customers’ satisfaction through various initiatives according to country business plan.

• Conduct training for all front lines to increase their service knowledge and awareness.

• Conduct training, coaching, and counseling for staff according to Mystery Shopping results.

• Branches Visits: Regular visits according to country business plan to implement service excellence initiatives ensure adherence to service standards, related to people, processes, and premises.

• Participate in service excellence short and long term initiatives and projects.

• Document and report the initiatives implementation progress.

• Reporting: Provide timely and accurate reports after data gathering and generation.

Job Requirements

• Education: University degree in Business Administration or Industrial Engineering or related fields from a reputable university.

• Experience: 2-4 years experience.

Competences

• Fluent in English and in Arabic.

• Six Sigma certificate is a plus.

• Banking knowledge.

• Excellent presentation skills.

• Excellent communications and interpersonal skills.

• Team work and positive attitude.

Job Details

Company/Organization: Arab Bank

Employment Type: Full-time

Job Location: Egypt

APPLY HERE

Arab Bank Careers | Channels Coordinator وظائف البنك العربي

Arab Bank

Job Description

The Arab Bank is currently recruiting for the role of Channels Coordinator who will be responsible for the following tasks

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Implement channels business plan in line with Retail strategy and budget.

• Assist Channels Supervisor in assessing and enhancing channels services.

• Analyze and coordinate with related department to ensure availability on regular basis of the channels performance/ profitability in the country (branches, ATMs, IB, PB, SMS banking, Website) and take corrective action to improve performance.

• Cater for and follow up on branches requirements in terms of equipment, PC’s, furniture systems, etc., in coordination with other bank’s departments/divisions.

• Support the Branches Network.

• Accomplish and coordinate with related departments the required tasks/efforts to ensure adherence to bank image and branding in relation to branch renovation, ATM branding, E-Channels’ image, etc.

• Execute the requirements with regards to the branch and ATM networks expansion in terms of new locations selection, closing existing location, or relocation in line with Global Channels’ strategy.

Job Requirements

• University degree from a reputable university

• Minimum 2 years experience in Banking in a related field in a leading financial institution.

Competences

• Fluent in English and in Arabic

• Presentation skills

• Interpersonal and communications skills.

• Analytical skills.

• Understanding of Banking and banking retail operations.

• Excellent Computer skills.

Job Details

Company/Organization: Arab Bank

Employment Type: Full-time

Job Location: Egypt

APPLY HERE

Arab Bank Careers | Corporate Service Officer, Mansoura وظائف البنك العربي

Arab Bank

Job Description

The Arab Bank is currently recruiting for the role of Corporate Service Officer who will be responsible for the following tasks

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Identify customers needs especially corporate and fulfilling it with proper bank’s products & services

• Handle corporate customers requests/inquiries related to their accounts, products & services in a professional manner , refer to respective RM whenever needed

• Promote bank’s services & products .

• Ensure that brochures are up to date and in place

• Receive Trade Finance requests ( LCs, LGs, BCs ….. ) and fulfill them in a professional manner

• Contact Corporate customers to advise on readiness of Delivery Items (certificates, cheque books , ….) and returned cheques.

• Carry/Handle efficiently custody items , keys as per custodian matrix & relevant P&P

Job Requirements

• Bachelor degree in Business Administration or any related field

• 3 years of banking experience

Competences

• Minimum level 3 in English according to AB classification

• Full awareness of bank’s products, services, rules & regulations

• Full awareness of Trade Finance services

• Strong sales & services orientation.

• Excellent communication, negotiation & interpersonal skills

• Excellent computer skills.

• Problem solving skills.

Job Details

Company/Organization: Arab Bank

Employment Type: Full-time

Job Location: Mansoura, Egypt

APPLY HERE

Arab Bank Careers | Tele-sales Representative وظائف البنك العربي

Arab Bank

Job Description

The Arab Bank is currently recruiting for the role of Tele-sales Representative who will be responsible for the following tasks

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Achieving high productivity results, and effectively meet sales service Outbound calls targets.

• Handling all client complaints in a timely manner at the highest quality standards.

• Providing all clients with timely and accurate response on all inquiries.

• Achieve the set number of calls contacts on a daily basis.

• Review list carefully, and determine the best cross-selling opportunities to satisfy customer needs.

• Maintain high call quality standards when contacting with customers

Job Requirements

• Undergraduate degree in Business or any related field from a recognized University.

• 1-3 years experience in retail Banking, of which at least 1 year experience in a leading International Bank.

• Fluency in Arabic and English

• Excellent communication skills

• Well mannered & courteous

• PC Literate (Excel, Internet, word, PowerPoint, etc…)

• Selling and negotiation skills

Job Details

Company/Organization: Arab Bank

Employment Type: Full-time

Job Location: Egypt

APPLY HERE

Arab Bank Careers | Cash Operations Coordinator وظائف البنك العربي

Arab Bank

Job Description

The Arab Bank is currently recruiting for the role of Cash Operations Coordinator who will be responsible for the following tasks

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Receive and count cash and ensure adherence to policies & procedures (P&Ps).

• Examine cash and process rejected cash as per P&Ps.

• Process daily cash requests received and prepare cash needed according to P&Ps.

• Conduct physical cash count prior to transportation/ shipment as per P&Ps.

• Execute related transactions on system.

• Handle and process all inquiries, cases and amendments related to pending transactions and ensure all are resolved prior to execution.

• Ensure that all transactions are completed within the time limit.

• Compliance performance in line with AB Code of Conducts as well as AB P&Ps and Local Laws and Regulations.

Job Requirements

• University degree in Commerce

• Minimum of 2 years of experience in Cash Operations.

Competences

• Good in English and Arabic.

• Knowledge in Cash operations.Interpersonal and communication skills.

• Ability to work under pressure.

• Computer skills.

Job Details

Company/Organization: Arab Bank

Employment Type: Full-time

Job Location: Egypt

APPLY HERE

Arab Bank Careers | Assistant Relationship Manager وظائف البنك العربي

Arab Bank

Job Description

The Arab Bank is currently recruiting for the role of Elite Banking - Assistant Relationship Manager who will be responsible for the following tasks

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Support Senior Relationship Manager / Relationship Manager in servicing new and existing High Net Worth HNW client relationships and providing them with the full suite of financial products & services

• Assist Senior Relationship Manager / Relationship Manager in achieving sales targets in line with best practice standards of services and acting as a “Trusted Advisor” to the HNW clientele

• Ensure compliance with Private Banking policies and regulations and adhering to service quality standards.

• Update relevant Relationship Manager with periodic evaluation report for customers’ portfolio, prepare investment proposals for clients and provide accurate customer information.

• Assist in identifying new HNW clients and assist in the analysis of existing client business and identify new business opportunities.

• Assist in establishing sales and revenue targets for existing and new client relationships.

• Assist Senior Relationship Manager / Relationship Manager in providing clients with comprehensive advisory services.

• Check documentation and ensure compliance with regulatory requirements

• Develop comprehensive customized financial plans based on client risk profiles.

• Continuous monitoring of client portfolios (quarterly reviews and annual rebalancing)

• Escalate customer suggestions/concerns to the Senior Relationship Manager / Relationship Manager.

• Provide high level of customer service to clients (proactive calls)

Job Requirements

• University degree in Business Administration or Finance or any related field.

• 1-2 years in relationship management and sales of financial/investment products with a leading international / regional private bank.

Competences

• Fluency in English & Arabic (where relevant) .

• Excellent communication, networking and selling skills.

• Strong interpersonal, presentation, & listening skills.

• Good knowledge of financial markets, investment instruments, and investment management.

• General understanding of market Dynamics / trends, and internal & external policies & controls regulations.

• Ability to provide financial solutions to sophisticated clients.

• Good computer skills (MS Office).

Job Details

Company/Organization: Arab Bank

Employment Type: Full-time

Job Location: Egypt

APPLY HERE

التدريب الصيفي في البنك العربي، مصر - طلاب هندسة 2020

Arab Bank

Job Description

Arab Bank Egypt Summer Engineering Intern 2020

The Arab Bank has the pleasure to announce launching our 2020 Summer Internship Program.

The Arab Bank Egypt is seeking Energetic, responsible and eager profiles (Males & Females) to tackle new projects

Job Requirements

• 3rd & 4th Year students with minimum GPA above 3 or a minimum of “good” grading to join our Summer Internship Program. Calculate GPA

• Majors: Engineering(Civil, Architecture, Mechanical & Electrical Engineering).

• Interns are expected to have proficient computer skills (Word, PowerPoint & Excel),

• Excellent written and verbal English communication skills.

Job Details

Company/Organization: Arab Bank

Employment Type: Internship

Job Location: Egypt

Application Deadline: N/A

APPLY HERE

Arab Bank Careers | IT Technical Support Specialist وظائف البنك العربي

Arab Bank

Job Description

The Arab Bank is currently looking for an IT Technical Support Specialist who will be responsible for the following tasks

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Follow Incident Management Process and use the formal Service Management tool

• Participate in Problem Management process where requested, along with any Service Management Process

• Participate in the development and updates of the technical Knowledgebase with workarounds and permanent solutions

• Provide internal clients with advice and recommendations with regards to their IT needs and respective solutions.

• Ensure closure of the audit findings.

Job Requirements

• Diploma in Computer Science

• 2-6 years of IT service support experience within a large organization

Job Details

Company/Organization: Arab Bank

Employment Type: Full-time

Job Location: Egypt

APPLY HERE

Arab Bank Careers | Customer Care Center Representative وظائف البنك العربي

Arab Bank

Job Description

The Arab Bank is currently looking for a Customer Care Center Representative who will be responsible for the following tasks

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Responding, and serving all Arab Bank Client enquiries and prospects either by E-mail or Phone).

• Handling all client complaints in a timely manner at the highest quality standards.

Job Requirements

• 0-3 years experience in retail Banking.

• Bachelor degree in business administration or Banking & Finance

Job Details

Company/Organization: Arab Bank

Employment Type: Full-time

Job Location: Egypt

APPLY HERE

Arab Bank Careers | Sr. Customer Service Officer وظائف البنك العربي

Arab Bank

Job Description

The Arab Bank is currently looking for a Sr. Customer Service Officer who will be responsible for the following tasks

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Providing accurate, quick & high quality service beyond customer’s expectations.

• Providing guidance and support for employees reporting to him / her.

• Spotting any potential selling opportunity refers it to concerned parties.

Job Requirements

• Minimum Bachelor degree in business administration or Banking & Finance

• Minimum 4 year of experience in banking or financial institution

Job Details

Company/Organization: Arab Bank

Employment Type: Full-time

Job Location: Egypt

APPLY HERE

Arab Bank Careers | Sr. Customer Relationship Officer وظائف البنك العربي

Arab Bank

Job Description

The Arab Bank is currently looking for a Sr.Customer Relationship Officer who will be responsible for the following tasks

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Marketing bank’s products and services through direct and cross selling to achieve branch goals and increase customer base and revenues.

• Providing professional, and high quality service that meet customers’ requirements and exceed their expectations , while ensuring that customers profiles are updated (through implementing the KYC principle – Know Your Customers).

Job Requirements

• Minimum Bachelor degree in business administration or Banking & Finance

• Minimum 4 year of experience in banking or financial institution

• Strong orientation for sales and services

Job Details

Company/Organization: Arab Bank

Employment Type: Full-time

Job Location: Egypt

APPLY HERE

Arab Bank Careers | Branches Operations Support Officer وظائف البنك العربي

Arab Bank

Job Description

The Arab Bank is currently looking for a Branches Operations Support Officer who will be responsible for the following tasks

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Monitoring the transactions / operations assigned to him, and ensuring branch adherence to Policy and procedures.

• Assist in managing the effectiveness of operations and control procedures in the branch and take the necessary corrective actions in coordination with Operation manager for an error-free transactions and minimization of risk.

• Check and validate transactions as per the granted authorities to ensure that work is error-free and adheres to Policy and procedures.

• Check / sign various requests.

• Validate ECC reports.

• Handel safe deposit and cheque deposit boxes visit.

• Assist OM by carry out periodic checking and count on vaults, ATM cash, and custody items in his/her branch and other branches assigned to him/her.

• Carry out any task requested by OM.

• Report the status of branch operations and control activities to OM to ensure all raised issues are properly followed up.

Job Requirements

• Bachelor Degree in business administration or finance from a recognized university

Job Details

Company/Organization: Arab Bank

Employment Type: Full-time

Job Location: Egypt

APPLY HERE

Arab Bank Careers | Contact Center Rep وظائف البنك العربي

Arab Bank

Job Description

The Arab Bank is currently looking for a Contact Center Rep who will be responsible for the following tasks

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Responding, and serving all Arab Bank Client enquiries and prospects either by E-mail or Phone).

• Handling all client complaints in a timely manner at the highest quality standards.

• Provide information on all Bank Products to existing & potential clients.

• Selling bank products and services, and generate quality service opportunities.

• Resolve customer complaints, either directly or conjointly with the other concerned dept’s.

Job Requirements

• Business or any related field from a recognized University

• 0-3 years experience in retail Banking

Job Details

Company/Organization: Arab Bank

Employment Type: Full-time

Job Location: Egypt

APPLY HERE

Arab Bank Careers | Direct Sales Rep وظائف البنك العربي

Arab Bank

Job Description

The Arab Bank is currently looking for a Direct Sales Rep who will be responsible for the following tasks

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Implementing sales plan for the department to achieve the goals set by the Retail Management.

• Implement the Direct Sales initiatives set by the Department.

• Maximizing products sales to reach set targets by probing customer needs.

• Implement the detailed sales plans to achieve his target.

• Planning daily calls and visits to ensure achievement against targets.

• Promoting the bank’s services and products through direct and cross selling to achieve the bank’s goals and increase its market share in those products.

• Maintain the relationship with the customers and work constantly on improving it, and ensure that service quality exceeds customers’ expectations and fulfils their needs on a level that ensures preserving those customers.

• Represent the bank in the exhibitions & campaigns that the bank conducts to reflect the best image of the bank.

Job Requirements

• Min.1 year experience in Retail Banking and sales

• University degree in Business Administration or financial sciences from a reputable university.

Job Details

Company/Organization: Arab Bank

Employment Type: Full-time

Job Location: Egypt

APPLY HERE

Arab Bank Careers | Customer Relationship Officer وظائف البنك العربي

Arab Bank

Job Description

The Arab Bank is currently looking for a Customer Relationship Officer who will be responsible for the following tasks

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Marketing bank’s product and services through direct and cross selling to achieve branch goals and increase customer base & revenue.

• Identify customer needs and fulfilling it with proper bank’s products or services.

Job Requirements

• Minimum 1 year of experience in banking or financial institution

• Strong orientation for sales and services

• Minimum Bachelor degree in business administration or Banking & Finance

Job Details

Company/Organization: Arab Bank

Employment Type: Full-time

Job Location: Egypt

APPLY HERE

Arab Bank Careers | Premium Relationship Officer وظائف البنك العربي

Arab Bank

Job Description

The Arab Bank is currently looking for a Premium Relationship Officer who will be responsible for the following tasks

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Achieve sales targets in line with best practice standards of services and acting as a “Trusted Advisor” to the Premium clients.

• Adhere to Premium service quality standards and comply with Premium policies and guidelines.

• Retain Client ownership (strong knowledge of client account, transactions and all issues related to client)

• Excellent Relationship Management & Negotiation skills

Job Requirements

• University degree from a recognized university

• Min. 2-4 years in relationship management and sales of retail products.

• Fluent in English & Arabic

Job Details

Company/Organization: Arab Bank

Employment Type: Full-time

Job Location: Egypt

APPLY HERE