AlexBank Careers | Digital Acquisition Officer وظائف بنك الأسكندرية

ALEXBANK

Job Description

Alexbank Egypt is currently recruiting for the role of Digital Acquisition Officer

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Formulate and develop acquisition strategies to drive business growth on digital platform.

• Manage penetration level of digital services across segments

• Drive transactional frequency and average revenue per customer

• Plan and implement various end-to-end acquisition/usage marketing campaigns and liaise with product teams to drive product sales in digital channels.

• Coordinate with internal and external stakeholders for ensuring the efficiency and effectiveness of marketing campaigns.

• In addition, monitor the performance of marketing activities based on performance data and provide recommendations on digital marketing strategies.

Job Requirements

• Minimum 3 years of experience in digital acquisition, preferably Banking / Financial institutions.

• Strong analytical, interpersonal and communication skill

Job Details

Company/Organization: Alexbank Egypt

Employment Type: Full-time

Job Location: Egypt

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AlexBank Careers | Sr. Branches Digitization Officer وظائف بنك الأسكندرية

ALEXBANK

Job Description

Alexbank Egypt is currently recruiting for the role of Sr. Branches Digitization Officer

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Lead the business in defining a digitization strategy aligned to the overall group strategy

• Monitor and evaluate latest trends in branch design and branch digitalization at worldwide level with the objective to make recommendations on branch transformation elements to be introduced in bank’s branches

• Engage with leading vendors in branch digitization technologies to identify, assess and scope relevant branch transformation initiatives that can enhance customer experience and generate benefit for the bank

• Continuously monitor the in-branch customer behavior and transactional data from human-based and self-service banking to understand the key migration opportunities from human and paper-based service to digital service.

• Perform effective project management including the facilitation and coordination of different functional teams and vendors to ensure the development of products and services on digital channel platforms according to the defined plan and budget

• Collaborate with various departments such as Marketing, IT, PMO, Operations and external parties to develop and rollout innovative services and functionalities for different customer segments.

• Monitoring the existing services to ensure they are performing in accordance with the group’s strategy.

• Revamping the queuing management system in all branches to provide the best experience

• Managing the Digital Branches, Digital Corners and other projects to drive the transformation in branches

Job Requirements

• Minimum 4 years’ experience in a related position

• In depth understanding of the various delivery channels, banking products and services

• Demonstrate strong ability on analytics

• Excellent command of both written and spoken English

Job Details

Company/Organization: Alexbank Egypt

Employment Type: Full-time

Job Location: Giza, Egypt

Application Deadline: N/A

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Credit Agricole Careers | Customer Engagement & Activation Specialist وظائف كريدي أجريكول

Crédit Agricole

Job Description

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Customer communication

• Draft and edit communication collaterals: brochures, SMS, customers newsletters, email shots, letters.

• Handles the media buying the campaigns

• Help in the implementation of the Marketing calendar & Communication strategies

• Ability to coordinate business requirements to external agencies (advertising and media buying)

• Follow up and track projects and media exposure

• Purchase of giveaways

• Conduct research and analysis for branding and performance monitoring

• Activations:

• In-club activation activities for campaigns

• New branch activation activities

• Sponsorships and events for corporate and SMEs and BP

Job Requirements

• Excellent command in writing skills

• MARCOM background is essential (marketing, advertising)

• Activations and events arrangements background is essential

• SEO background is a plus

• Experience in Microsoft office

• Good communication skills

• Ability to work under pressure

Job Details

Company/Organization: Crédit Agricole Egypt

Employment Type: Full-time

Job Location: Cairo, Egypt

APPLY HERE

HSBC Bank Egypt Careers | Sales and Service Officer, Mansoura

HSBC Bank

Job Description

A branch based customer facing role generating revenue by meeting customer needs and service where required with personal banking and Advance customer segment. Providing consistently excellent customer experience and encouraging customers to use additional channels where appropriate to ensure delivery of the proposition. Undertakes all product sales including material risk products (where regulation permits) using EDRAS based sales process to discover customer needs. Providing referrals to both Wealth Sales and Branch Specialists based on customer needs.

Listed below are the outcomes performed by this role that directly align with key business goals. All performance should be in support of achieving these outcomes.

1. Acquire New to Bank Customers

2. Deepen Relationships with Customers

3. Deliver Service Excellence

4. Support the branch

5. Promote and deliver Multi-Channel Engagement

6. Protect the Bank - through vigilance against fraud, Knowing your customer, adhereing to regulations/polcies and minimising operational risk.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Understanding and meeting customer needs, maximizing the opportunities for HSBC to achieve the RBWM plan/metrics

• Leading the Personal Banking proposition to ensure opportunities are identified and customer needs are met effectively, maximizing all available resources.

• Compliance with the relevant Group standards and the Regulatory organization as applied to the implementation of the RBWM strategy in their country

• Whilst the job holder does not have a direct portfolio of customers, they are responsible for generating leads and sales from the Personal Banking proposition and making referrals to Wealth

• The jobholder will hold Lending Approval authorities appropriate to their role.

• The job holder operates within the approved operating and strategic plan process to develop the RBWM business

• Achieve personal RBWM performance metrics

• Meeting customer expectations in terms of efficiency, accuracy, timeliness and professionalism of response either face to face or at the telephone.

• Effective use of tools and information to drive customer service delivery and RBWM performance

• In conjunction with your wider team build a high personal and corporate profile in the community in which you are based

• Establish and agree customer contact strategies in line with Group operating models

• Fully utilize and input to Customer Relationship Management data, ensuring all customer information is complete and kept up to date

• Ensure Direct channels are fully utilized by the customer

• Ensure all customer needs are met and sales opportunities are maximized

• Undertake effective Individual Reviews

• Achieve cross sale penetration rates and wealth referrals achieved for account opening, lending and other sales

• Developing and growing new business relationships

Job Requirements

• Proven ability in customer relationship management

• Ability to analyze financial priorities and influence customers to take appropriate action to meet their needs

• An understanding of Credit Policies and Lending Guidelines.

• An broad knowledge of financial planning and defining customer needs

• A full understanding of referral processes

• An understanding of the Premier, Advance and Personal Banking Propositions

• Excellent relationship skills

• Customer driven with a strong focus on quality of service

• Proven ability in making lending decisions in accordance with bank policy and guidelines

• A clear understanding of how value is created within the Premium segment, both for customers and the bank

• The jobholder forms an integral part of the branch and wider HSBC management team. The jobholder is expected to identify opportunities in day to day activities that contribute to the success of colleagues.

• Attain appropriate professional and regulatory qualifications as required by market.

• Attain any internal standards as required by Country

Job Details

Company/Organization: HSBC Bank

Employment Type: Full-time

Job Location: Mansoura, Egypt

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Arab Bank Careers | Channels Coordinator وظائف البنك العربي

Arab Bank

Job Description

The Arab Bank is currently recruiting for the role of Channels Coordinator who will be responsible for the following tasks

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Implement channels business plan in line with Retail strategy and budget.

• Assist Channels Supervisor in assessing and enhancing channels services.

• Analyze and coordinate with related department to ensure availability on regular basis of the channels performance/ profitability in the country (branches, ATMs, IB, PB, SMS banking, Website) and take corrective action to improve performance.

• Cater for and follow up on branches requirements in terms of equipment, PC’s, furniture systems, etc., in coordination with other bank’s departments/divisions.

• Support the Branches Network.

• Accomplish and coordinate with related departments the required tasks/efforts to ensure adherence to bank image and branding in relation to branch renovation, ATM branding, E-Channels’ image, etc.

• Execute the requirements with regards to the branch and ATM networks expansion in terms of new locations selection, closing existing location, or relocation in line with Global Channels’ strategy.

Job Requirements

• University degree from a reputable university

• Minimum 2 years experience in Banking in a related field in a leading financial institution.

Competences

• Fluent in English and in Arabic

• Presentation skills

• Interpersonal and communications skills.

• Analytical skills.

• Understanding of Banking and banking retail operations.

• Excellent Computer skills.

Job Details

Company/Organization: Arab Bank

Employment Type: Full-time

Job Location: Egypt

APPLY HERE

KONE Egypt Internship 2020 | Sales Intern, Fresh Graduate

KONE Corporation

Internship Description

KONE in Egypt is offering a unique and rare opportunity for a fresh dynamic and energetic individual who is a fast learner to join us as a Sales Intern for a period of 3 months. This is an opportunity to develop a career not only in sales but to build and enhance relationship management skills while experiencing working life in a global multinational organization.

For this Internship, we are looking for a fresh Graduate who has a passion for people, the drive to succeed and the ambition to grow within an organisation that rewards success. We want an energetic individual who can prove to be a self-starter and who will seek opportunities and close deals with dedication and commitment. The program offers Graduates the ability to be trained, mentored and guided by industry experts who will help grow not just your technical skills but to build your confidence as a high-performing Sales Executive.

Benefits and Offers

• Great dynamic team promoting a collaborative environment

• Comprehensive learning and development programs covering a wide range of professional skills

• Regular feedback through performance discussions

• Opportunities for individual development

• Mentoring and coaching programs

• Flexibility, trust and respect

• Value-based culture, behaviors and ethics

• Sustainability and innovation

• Working for a successful organization

Job Requirements

• Fresh graduate with Bachelor of Electrical/Mechanical Power or Mechatronics Engineering

• Highly motivated, goal oriented, diligent, organized self-starter with an orientation towards a high level of customer service

• Passion for sales

• Excellent English communication, presentation and negotiation skills

• Must have a car

• Must have military exemption

Internship Details

Company/Organization: KONE Corporation Egypt

Employment Type: Internship

Job Location: Cairo, Egypt

Start Date: 1st of August 2020

Internship Duration: 3 months

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Etisalat Misr Careers | SME Sr. Sales Executive

Etisalat

Job Description

Etisalat is currently seeking to hire a SME Senior Sales Executive

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Maintains excellent knowledge of Etisalat products and services in comparison to competition to satisfy corporate accounts’ needs.

• Interacts proactively with all concerned internal parties to ensure a smooth and efficient processing and delivery of customers’ requirements and keep proper feedback for Sales Supervisor.

• Prepares necessary reports with key achievements and segment’s updates to highlight business opportunities.

• Develop Sales forecasts / pipelines, reviews and action plans based on analysis of actual results versus forecasts to highlight work progress.

• Develops programs to drive sales across assigned territories / segments based on sold marketing research.

• Increase Corporate Sales customers’ base and explore potential business opportunities vertically & horizontally, to increase subs base & revenues.

• Achieve monthly targets by closing profitable deals with key accounts.

• Conducts regular visits to key corporate accounts to ensure customers satisfaction.

• Provides necessary field training and enhance career development to ensure reaching the needed quality.

• Monitors and develops his performance to ensure high productivity.

Job Requirements

• University Degree

• Minimum 1 year of experience (preferable in Telecom field)

• Excellent command of Arabic & English languages (Reading, Writing & Oral).

• Excellent planning and analytical thinking skills.

• Analytical skills

• Leadership Skills

• Experience Desirable

• Negotiation skills

• Basics of Effective Selling

Desirable Qualifications

• Proven sales records

• Computer skills is a must, especially MS excel and power point.

Job Details

Company/Organization: Etisalat

Employment Type: Full-time

Job Location: Cairo, Egypt

APPLY HERE

IBM Egypt Summer Internship 2020 - Undergraduates

IBM

Internship Description

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.

IBM Egypt Summer Internship

We are looking for undergraduate student in the final year of their degree program(engineering and business studies) to come and intern with IBM Egypt.

The intern will be hired for a period of 6-8 weeks during which, will be assigned to sales, and technology teams. The Intern is expected to carry out assigned tasks from the direct supervisors and must submit a comprehensive report by the end of their internship in order to get the internship completion certificate from IBM.

For sales, we expect the intern to provide coverage to specific territory and assist account managers in preparing industry business plans after gathering required facts and figures

Job Requirements

• Undergraduate student in the final year of their degree program(engineering and business studies)

Internship Details

Company/Organization: IBM Egypt

Employment Type: Internship

Job Location: Cairo, Egypt

Internship Duration: 6-8 weeks

Application Deadline: N/A

APPLY HERE

Apply on IBM website

CIB Egypt Careers | Internal Audit Specialist

Commercial International Bank CIB

Job Description

the Commercial International Bank - CIB Egypt is currently seeking to hire Internal Audit Specialist

Participate in the completion of assigned audit engagements, assist in addressing any potential risks, delivering audit services in a timely and effective manner as well as communicate with the Senior Auditor any raised issues in order to improve and enhance the overall operations.

Duties and Responsibilities

Your main responsibilities in this role include the following:

Audit Engagements’ Execution

• Participate in the fieldwork phase of assigned audit engagements through:

• Performing assigned tasks within the boundaries of time and quality

• Delivering audit services and furnish raised issues to the line management

• Gather different W/P and evidences required to support his/her raised issue and deliver them to the Team Head for review

• Provide recommendations to help in the improvement of Internal Control and driving greater risk awareness

• Participate in theissuance of final audit report by:

• Assisting in delivering audit services and furnishing initial audit report to the line management

• Providing recommendations to help in the improvement of Internal Control and driving greater risk awareness

• Assist in the preparation of the final audit report to be presented to his/her line management

• Assist in the preparation of the relevant reports following each audit assignment

• Update the permanent file after conducting the engagement

• Deliver that Audit working papers to assigned secretary for safe keeping

Training & Continuous Education

• Understand the nature of business in the different areas of the bank in order to be ready for any future audit engagements

• Obtain the required professional certification in the IA profession.

Job Requirements

• Bachelor's degree of Commerce, Business Administration, Accounting, economics, statistics or its equivalent.

• Post graduate specialized certificates or studies in the fields of internal audit or Accounting would be an asset (CPA – CIA – CBA – CISA)

• 0 - 3 years of experience

• Fluent spoken and written English and Arabic languages.

• Writing, reporting, and analyzing skills.

• Delivering Results & Meeting Customer Expectations

• Learning and researching ability.

• Coping with pressures & setbacks.

Job Details

Company/Organization: Commercial International Bank - CIB Egypt

Employment Type: Full-time

Job Location: Dokki, Giza, Egypt

Application Deadline: N/A

APPLY HERE

Emirates Group Careers | In-House Management Consultant

Emirates Group

Job Description

We are seeking individuals who are passionate about contributing to the future success of Emirates Group. As an in-house consultant you will have the chance to manage and deliver transformational consulting projects that are cross-functional in nature.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Shaping strategy, mixing insights and recommendations into clear actionable plans with our senior leaders.

• Identifying, supporting and delivering business process improvement opportunities and facilitating subsequent change management activities.

• Identifying opportunities and implementing significant improvements to the experience of our customers and passengers.

• Data modelling and simulation tools to design, develop and optimise business processes as well as assess potential business opportunities.

• Supporting senior leaders in delivering business plans aligned to organisational goals and strategy.

• Analysing departmental structures and design solutions that best address strategic goals

• To enable this, potential candidates should exhibit ability that adds real and demonstrable value to their business and projects. You should be a creative individual and also a great team player; can inspire those around you and are willing to challenge the status quo.

Job Requirements

• Be a graduate in quantitative discipline such as business, industrial engineering, operations research, economics, mathematics, or economics. Postgraduate degrees and/ or professional qualifications in related fields are an advantage.

• You should have a good understanding of project management, be analytical and an excellent communicator who is able to translate complex data into simple proposals.

• Have people management skills to be able to handle the diverse group of staff and conflict situations in the job situation.

• Be interested to become a subject matter expert in one of our service areas.

• 2+ years’ experience working as a management consultant or project manager is preferred.

• Airline, aviation or travel industry experience is highly desirable.

Job Details

Company/Organization: Emirates Group

Employment Type: Full-time

Job Location: Dubai, United Arab Emirates

APPLY HERE

Kuwait Airways Careers | Manager Sales Support

Kuwait Airways

Job Description

Kuwait Airways is recruiting for the role of Manager Sales Support

Kuwait Airways (KU: IATA, KAC: ICAO) is the official national carrier of the State of Kuwait.

Established in 1953 as a private company, the airline was initially 50 per cent owned by the Kuwaiti government. In 1962, the government assumed 100 per cent ownership, making it the longest serving, official state carrier operating from the Arabian Gulf Region. Kuwait Airways employs over 5,800 people, and the head office is in the heart of Kuwait City, close to Kuwait International Airport (KWI).

Duties and Responsibilities

Your main responsibilities in this role include the following:

• In charge of General Sales Agent (GSA) and Passenger Sales Agents (PSA) selection, negotiation of agreements and contracting.

• Liaise with the Cargo division for the joint selection of GSAs, where applicable. Product Business Cases to meet all Commercial objectives. Support Sales team and GSAs with their IT, communication & automation needs.

• Manage all resources to ensure optimum utilization, control items of expenditure to pre-determine budgetary levels by maintaining a strict cost control policy, in particular commission costs of our GSAs and all other distributions, training and manpower development.

• Manage Industry Affairs to represent the airlinein IATA conference and other organization. Assist in streamlining the internal process of ADM/ACM. Manage the contracting of land transportation such as bus services.

Job Requirements

• Bachelor’s degree in Admin. of Science/ Marketing or equivalent.

• 10 years’ experience in a commercial airline passenger sale.

• Good knowledge of English.

Job Details

Company/Organization: Kuwait Airways

Employment Type: Full-time

Job Location: Kuwait

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Emirates SkyCargo Careers | Cargo Scheduling And Planning Officer

Emirates Group

Job Description

This job will provide dedicated and specialised support to the Scheduling and Planning area at Emirates SkyCargo Freighters. Process, distribute and maintain EK's Operating Plans on company's intranet (Groupworld). Disseminate EK's operating as well as marketing schedules to SkyChain, CORE, OAG and all inter-facing systems. Undertake planning, coordination and implementation of all matters relating to Freighter operations in SkyCargo.

This includes all aspects of short, medium and long term scheduling (including the seasonal Operating Plans), Schedules for Diversions and Charters, ensuring both operational and commercial integrity is maintained while meeting all safety, quality and customer service standards. Ensure that all activities take place in an effective and efficient manner so as to ensure all services are adequately covered especially at times of schedule disruptions, schedule adjustments, additional operations and new route introductions. Undertake the other aspects of Freighter Department including invoicing and accounting.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Be well versed with working on Air Vision Planning and Scheduling system to prepare Seasonal, Mid and Short term freighter schedules, in a timely manner ensuring all commercial and operational requirements are met.

• Extract SkyCargo Freighters Operating as well as marketing schedules from the scheduling system and process the schedules in schedule database so that Operating Plans can be published on the company's intranet. Synchronize the Operating Plans with every schedule change notice to reflect latest information on SkyCargo Freighter’s portal.

• Disseminate EK's operating and marketing flight schedules to SkyChain, CORE, POWER, OAG, Innovate and other recipient systems in the company. Ensure all schedule change notices are communicated in their respective formats to these systems in order to maintain high level of accuracy.

• Distribute detailed flight schedules to every subscribed GDS individually in IATA SSIM / SSM / ASM formats. Ensure all DEI's (data element identifiers) are correctly positioned and accurate information is disseminated to all the GDS as per their upload schedules in accordance with their contractual arrangements with Emirates.

• Maintain data tables in scheduling system relating to new aircraft deliveries, new destinations, traffic restrictions, time-zones, airport curfews, and Data Element Identifiers. Timely update all these tables in order to provide accurate information during the schedule development process.

• Compare schedules information on a weekly basis between Air Vision, SkyChain, CORE, POWER, RPS, OAG and Innovata and perform data integrity checks. Identify discrepancies and take necessary steps to address the discrepancies in a timely manner so that all systems that rely on schedules information are always in sync.

• Generate airport Slot Clearance Requests (SCR’s) as per IATA Chapter 6 format and abide by World Scheduling Guidelines when requesting for new slots or change in allocated slots. Send slot updates to all airports that are impacted as a result of changes done to the schedule.

• Support the production and distribution of Emirates public timetable, ensuring that the final printed timetables carry accurate information and meets quality standards and product specifications. Ensure timely delivery from the printers and liaise with central services for world-wide shipment.

• Ensure all approvals and permits are obtained from government and other agencies for the smooth operation of scheduled freighter services and for incorporation and publication in the quarterly airline time table so that the freighter network information is available to customers.

• Provide support to the Manager Cargo Scheduling & Planning Manager in slot co-ordination activity especially from an operational perspective when additional charter flights are operated or obtaining specific slots during schedule disruptions so as to be able maintain the required performance level on slot utilisation such that slot historics are protected.

Job Requirements

• Degree or Honours (12+3 or equivalent)

• Logistics/Cargo: 3+ Years

• Should have good knowledge of IATA regulations, rules and procedures.

• Should have completed approved Cargo Acceptance and Handling courses including Special Cargo Handling and Acceptance, Cargo Product Knowledge, Advanced Load Control and Freighter Load Control.

Job Details

Company/Organization: Emirates SkyCargo

Employment Type: Full-time

Job Location: Dubai, United Arab Emirates

APPLY HERE

Orascom Development Egypt Summer Internship 2020

Orascom Development Egypt

Internship Description

Orascom Development Egypt Summer Internship

Our Summer Internship program will give you the chance to work on our everyday tasks and our different projects. As well as the opportunity to catch a glimpse of life outside your department.

If you have strong desire to learn and grow and apply your educational background in a multinational company, we invite you to consider an interesting role in our Internship program.

1. Orascom Development Summer Internship - Finance Intern

   Internship Requirements

   • Current students enrolled in their final 2 Years towards earning a bachelor’s degree in Finance, Accounting or relevant studies.

   • Expertise in numbers and good math skills

   • Knowledge of the basic principles and practices of accounting and financial analysis

   • Teamwork skills

   Apply to this Internship




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2. Orascom Development Summer Internship - Marketing Intern

   Internship Requirements

   • Current students enrolled in their final 2 Years towards earning a bachelor’s degree in Marketing, Communication or relevant studies.

   • Understand marketing language and the differences between important marketing concepts.

   • Creativity and analytical skills

   • Excellent Oral & Written Communication Skills

   Apply to this Internship

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3. Orascom Development Summer Internship - Investor relation Intern

   Internship Requirements

   • Current students enrolled in their final 2 Years towards earning a bachelor’s degree in Finance, Investment or relevant studies.

   • Presentation & Research skills.

   • Excellent oral and written communication skills.

   Apply to this Internship

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4. Orascom Development Summer Internship - Sales Operation Intern

   Internship Requirements

   • Current students enrolled in their final 2 Years towards earning a bachelor’s degree in General Management or relevant studies.

   • Strong problem-solving abilities.

   • Proficient in Microsoft Office

   • Organized & Detail-oriented.

   • Able to perform tasks methodically.

   • Good Communication Skills.

   Apply to this Internship

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5. Orascom Development Summer Internship - Business Development Intern

   Internship Requirements

   • Business or Marketing Studies Background

   • Able to perform basic calculations and mathematical figures.

   • excellent oral & written communication skills.

   • Proficiency in English

   Apply to this Internship

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6. Orascom Development Summer Internship - Design & Planning Intern

   Internship Requirements

   • Current students enrolled in their final 2 Years towards earning a bachelor’s degree in Architecture or relevant studies.

   • Usage of Auto Cad is a must.

   • Revit, 3D Max, sketch-Up or Photoshop is preferable.

   • Organized & detail-oriented.

   • Good communication skills.

   Apply to this Internship

Job Details

Company/Organization: Orascom Development Egypt

Employment Type: Internship

Job Location: Egypt