Kuwait Airways Careers | Manager Sales Support

Kuwait Airways

Job Description

Kuwait Airways is recruiting for the role of Manager Sales Support

Kuwait Airways (KU: IATA, KAC: ICAO) is the official national carrier of the State of Kuwait.

Established in 1953 as a private company, the airline was initially 50 per cent owned by the Kuwaiti government. In 1962, the government assumed 100 per cent ownership, making it the longest serving, official state carrier operating from the Arabian Gulf Region. Kuwait Airways employs over 5,800 people, and the head office is in the heart of Kuwait City, close to Kuwait International Airport (KWI).

Duties and Responsibilities

Your main responsibilities in this role include the following:

• In charge of General Sales Agent (GSA) and Passenger Sales Agents (PSA) selection, negotiation of agreements and contracting.

• Liaise with the Cargo division for the joint selection of GSAs, where applicable. Product Business Cases to meet all Commercial objectives. Support Sales team and GSAs with their IT, communication & automation needs.

• Manage all resources to ensure optimum utilization, control items of expenditure to pre-determine budgetary levels by maintaining a strict cost control policy, in particular commission costs of our GSAs and all other distributions, training and manpower development.

• Manage Industry Affairs to represent the airlinein IATA conference and other organization. Assist in streamlining the internal process of ADM/ACM. Manage the contracting of land transportation such as bus services.

Job Requirements

• Bachelor’s degree in Admin. of Science/ Marketing or equivalent.

• 10 years’ experience in a commercial airline passenger sale.

• Good knowledge of English.

Job Details

Company/Organization: Kuwait Airways

Employment Type: Full-time

Job Location: Kuwait

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Kuwait Airways Careers | Specialist (A), Distribution Analysis

Kuwait Airways

Job Description

Kuwait Airways is recruiting for the role of Specialist (A), distribution Analysis

Kuwait Airways (KU: IATA, KAC: ICAO) is the official national carrier of the State of Kuwait.

Established in 1953 as a private company, the airline was initially 50 per cent owned by the Kuwaiti government. In 1962, the government assumed 100 per cent ownership, making it the longest serving, official state carrier operating from the Arabian Gulf Region. Kuwait Airways employs over 5,800 people, and the head office is in the heart of Kuwait City, close to Kuwait International Airport (KWI).

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Acts as primary point of contact for third party distribution vendors and vendors of related support services. Resolve and respond to day to day business queries; escalating issues to Head of Distribution, as required.

• Monitor Kuwait Airways’ presence within contracted third party distribution systems (such as GDS’, OTAs and Meta-search Engines), ensuring that appropriate content is being displayed and maintained, and that such systems are optimized to ensure maximum revenue opportunities are realized for Kuwait Airways.

• Liaise with Kuwait Airways Scheduling, Revenue Management and Pricing teams, to ensure that appropriate content is being distributed and updated via organizations such as ATPCO and OAG, to ensure that contracted GDS participation levels and business requirements are achieved.

• Maintain contracts and supporting documentation for all third party distribution vendors and vendors of related support services, including a log of contracts, with commencement and expiry dates. Ensure that any applicable updates or notifications are distributed internally.

Job Requirements

• Bachelor's degree in Administration of Science, Marketing or equivalent.

• 8 years' varied experience in commercial airline or travel agency systems.

• Very good knowledge of English.

Job Details

Company/Organization: Kuwait Airways

Employment Type: Full-time

Job Location: Kuwait

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Kuwait Airways Careers | Officer, Personnel Affairs

Kuwait Airways

Job Description

Kuwait Airways is recruiting for the role of Officer, Personnel Affairs

Kuwait Airways (KU: IATA, KAC: ICAO) is the official national carrier of the State of Kuwait.

Established in 1953 as a private company, the airline was initially 50 per cent owned by the Kuwaiti government. In 1962, the government assumed 100 per cent ownership, making it the longest serving, official state carrier operating from the Arabian Gulf Region. Kuwait Airways employs over 5,800 people, and the head office is in the heart of Kuwait City, close to Kuwait International Airport (KWI).

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Checks the education and experience certificates of new employees, taking photocopies and collating them along with the letter of appointment, contract, application forms and other documents required to open a personal file. Updates individual personal cards, with personal details, salary and work information and notes of any warnings, fines or deductions in salary.

• Keeps lists of contractual staff and renewal date of the contract. Monitors regularly to notify the department three months prior to the termination date, if they wish the contract to be renewed, or terminated. Assists in drafting letters to inform the employee, Payroll Section and the department concerned and forwards to the superintendent for review.

• Assists in processing recommendations for promotion, increments or extraordinary increments. Checks computer list and recommendations to ensure the employee is eligible. Completes separate lists containing the name, grade, position and recommendation for promotion, increments and extraordinary increments, and forwards to the supervisor to check and pass for approval. Updates salary details of personal cards on receiving approval, and drafts letters of notification for the department and the employee concerned.

Job Requirements

• Bachelor's degree in Administration of Science, Human Resources or equivalent.

• 2 years experience in Personnel Affairs or Human resources.

Job Details

Company/Organization: Kuwait Airways

Employment Type: Full-time

Job Location: Kuwait

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Kuwait Airways Careers | Ticketing Sales Officer

Kuwait Airways

Job Description

Kuwait Airways is recruiting for the role of Ticketing Sales officer

In this role, you will provide an efficient and courteous sales/ticketing service for KAC customers and issues, reissue, endorse and reroute passenger air tickets in accordance with set procedures, ensuring accuracy of data on ticket coupons and in computer terminal. You are to assist customers with routings, hotel bookings, fare calculations, special requests, etc. as necessary

Duties and Responsibilities

Your main responsibilities in this role include the following:

• You are to discuss fares and routes with customers and issues, reissue, endorse and reroute tickets in accordance with established detailed procedures. This includes accurately calculating fares, booking flights, filling in coupons and routing copies to proper files.

• You are to assist clients with routings, hotel bookings, fares information, seat selection, special meals, special handling for handicapped persons etc., and you are to provide any other assistance as necessary.

• You are to reconfirm and/or cancel flight reservations for customers as requested. This includes inputting required data in assigned computer terminal.

• You are to answer queries on the telephone regarding routings, bookings, fares, type of aircraft and other air travel related information.

• You are to sort agents' and auditors' coupons serially to be included in the daily Records and Sales Report

Job Requirements

• Completion of Secondary (12 years) education or equivalent.

• Two (2) years experience in air ticketing, including 1 year of formal training.

• Good knowledge of English.

• Knowledge of relevant computer system and keyboard skills.

Job Details

Company/Organization: Kuwait Airways

Employment Type: Full-time

Job Location: Kuwait

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Kuwait Airways Careers | Pharmacist

Kuwait Airways

Job Description

Kuwait Airways is recruiting for the role of Pharmacist

Kuwait Airways (KU: IATA, KAC: ICAO) is the official national carrier of the State of Kuwait.

Established in 1953 as a private company, the airline was initially 50 per cent owned by the Kuwaiti government. In 1962, the government assumed 100 per cent ownership, making it the longest serving, official state carrier operating from the Arabian Gulf Region. Kuwait Airways employs over 5,800 people, and the head office is in the heart of Kuwait City, close to Kuwait International Airport (KWI).

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Supervises the activities of assigned personnel. Performs supervisory duties and exercises financial authority at the level established by Management for the position.

• Provides the patients with commonly prescribed medicines. Includes proper preparation of packing, instructing the patient as to the proper use of the medicines both verbally and in writing.

• Ensures continuous supply of medicines and other related items after consulting the Manager, Medical Centre. Includes obtaining required quantities and qualities from the Stores of the Ministry of Public Health or private suppliers, preparing the requisition forms and other related formalities. Monitors stocks and ensures adequate and regular supply of different items to avoid any sudden shortage. Follows up on the expiry dates of medicines and ensures that only valid ones are in stock.

Job Requirements

• Internationally recognized qualification to practice as a Pharmacist.

• 5 years' experience as a Pharmacist.

Job Details

Company/Organization: Kuwait Airways

Employment Type: Full-time

Job Location: Kuwait

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Kuwait Airways Careers | Sales Representative

Kuwait Airways

Job Description

Kuwait Airways is recruiting for the role of Sales Representative

Kuwait Airways (KU: IATA, KAC: ICAO) is the official national carrier of the State of Kuwait.

Established in 1953 as a private company, the airline was initially 50 per cent owned by the Kuwaiti government. In 1962, the government assumed 100 per cent ownership, making it the longest serving, official state carrier operating from the Arabian Gulf Region. Kuwait Airways employs over 5,800 people, and the head office is in the heart of Kuwait City, close to Kuwait International Airport (KWI).

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Assists Supervisor in analyzing and achieving assigned sales promotion plans. Includes receiving a copy of approved sales plan and targets, assisting Supervisor in allocating targets to Sales Representatives in assigned area, following up on their performance, analyzing major deviation from targets and drafting reports recommending corrective actions.

• Visits IATA and non-IATA Travel Agencies to promote related sales and collect information for monitoring their productivity and practices of other carriers and their agents. Assists in solving KAC agent’/clients’ problems and coordinates with reservation and traffic staff to provide booking facilities and special traffic handling for inclusive tours organized by KAC agents.

• Visits Ministries, Government’s corporations, commercial houses, oil companies, other airlines, unions, various associations, sports clubs, business men, VIP’s and other prospective clients to promote sales to achieve established sales targets.

• Receives and reviews clients requests and contacts Operations Department and Traffic personnel at Kuwait Station to arrange for aircraft preparation and necessary clearances. Includes negotiating any terms and conditions for additional services required by clients, calculating fares and completing contracts and processing to Supervisor for review and approval.

Job Requirements

• Completion of 2 years of formal diploma in commercial discipline.

• 4 years' experience in airline ticketing and reservation, including 1 year formal training and the successful completion of ticketing, reservation and airline sales training courses, 2 years of which as Sales Representative.

Job Details

Company/Organization: Kuwait Airways

Employment Type: Full-time

Job Location: Kuwait

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Jazeera Airways Careers | Interline Specialist

Jazeera Airways

Job Description

The primary purpose of this position is to build opportunities with Airlines connecting on Jazeera Airways current network and forge Interline/Codeshare relations to enhance online traffic and Revenue. Generate incremental traffic and revenue by carrying feeder traffic on the respective Airlines network. Identify new strategic business partners based on Jazeera Airways future expansion plans and develop commercially viable Interline Agreements to generate incremental traffic and Revenue. Monitor effectiveness of the Interline agreements agreed upon and improve traffic and revenues by strategic pricing actions based on market dynamics.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Prospecting new airline partners, developing and implementing interline pricing strategies, developing and negotiating commercially viable interline agreements.

• Thorough understanding of interline agreements, codeshare and other commercial partnership agreement.

• Handling of interline SPA’s, MITA and traffic agreements.

• Maintain & evaluate revenue reports on contribution from existing airline partners on monthly basis.

• Maintain relationship with all airline partners at head office level.

• Study network and schedule feasibility for interline connectivity on Al Jazeera Airways network on regular basis.

• Good understanding of various Interline settlement procedures adopted by International carriers.

• Monitor and find ways to channelize incremental traffic onto Al Jazeera Airways network.

• Prepare papers and recommendations on Al Jazeera Airways strategy on airline partnerships.

• Monitor and regularly study market share and yields from airline partners.

Job Requirements

• Bachelor’s Degree

• Min 7 years of experience in Interline Department of a reputed Airline with successful, mutually beneficial partner relationships.

• Knowledge of Revenue Management, Pricing and Commercial, Revenue Accounting Procedures and Interline Pricing.

• Complete knowledge of Commercial aspects of SPAs and Codeshare with thorough understanding of impact of same on the Airlines bottom line.

• Strong Analytical, Problem solving and Negotiation skills.

• GDS experience with Interline Fare,filing knowledge including Chart 2 filing.

• Strong interpersonal and communication skills

• Amadeus, Galileo and Sabre system knowledge

Job Details

Company/Organization: Jazeera Airways

Employment Type: Full-time

Job Location: Kuwait City, Kuwait

Application Deadline: N/A

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Jazeera Airways Careers | Digital Marketing Specialist

Jazeera Airways

Job Description

The primary purpose of this position is to plan and manage all digital marketing campaigns across key channels – website, display and search.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Develop digital marketing strategy and plans to support online sales across the J9 network

• Responsible for allocation of budget to deliver agreed ROI targets and spend optimisation

• Plan and execute with digital agency all digital marketing campaigns across SEM/SEO/programmatic display

• Supervise creative content for campaigns – PPC copy, display banners – and run A/B copy testing to optimise performance

• Develop media and creative proposals with agency partners to support tactical & route launch campaigns

• Monitor and prepare regular reports on performance of all campaigns against key metrics (web visits, CTR, revenue by route/POS)

• Ensure relevant content is prepared and loaded on J9 website for Always On, Tactical & Route campaigns: homepage vetrinas, destination panels, pricing, landing pages

• Coordinate with Social Media and CRM team members on campaigns

• Manage Affiliate marketing partnerships

Job Requirements

• Bachelors Degree in Marketing or related field

• Minimum 3-5 years experience in similar role

• Digital marketing & analytical skills

• Presentation skills – written & oral

• Assertive and decisive with can-do attitude

• Excellent communication skills

• Strong co-ordination skills

• Adaptable to changes

• Team player

• Can work under pressure

• Attention to detail, quality and meticulousness of tasks

• Excellent English writing

Job Details

Company/Organization: Jazeera Airways

Employment Type: Full-time

Job Location: Kuwait City, Kuwait

Application Deadline: N/A

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ABK Bank Kuwait Jobs | Teller - Branches

Alahli Bank of Kuwait - ABK

Job Description

Deliver high quality service to customers through providing banking services

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Customer enquiries: Respond to customer enquiries and provide customer service and support

• Sales opportunities: Identify sales opportunities and pass these to the correct branch colleague

• Cash transactions: Process cash transactions after verifying signatures, dates, numerical amounts, account funds & ID checks

• Reconciliations: Perform end of day reconciliations accurately and on time

• Customer accounts: Receive returned cheques, new ATM cards etc. make required entries and advise customers

• Customer administration: Send, receive and file telex confirmations and ensure transfers are properly processed

• Customer records: Create, update and maintain relevant customer records ensuring that data is recorded appropriately

• Other: Perform any addition duties that assigned by Manager

Job Requirements

• Diploma in Banking/ Management

• Or equivalent experience

• Knowledge of products & services

• Understanding of customer needs

• Knowledge of cash management processes

• Experience gained as part of the ABK training programme

• Experience of operational processes and procedures

• Handling customer issues and providing customer service

Job Details

Company/Organization: Alahli Bank of Kuwait - ABK

Employment Type: Full-time

Job Location: Kuwait

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ABK Bank careers | Call Center Agent, Kuwait

Alahli Bank of Kuwait - ABK

Job Description

Alahli Bank of Kuwait - ABK in Kuwait is currently looking for a Call Center Agent to Handle inbound/outbound, resolve customer issues and provide high customer service

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Inbound calls Take inbound and handle/solve customer queries and issues

• Outbound calls Perform necessary outbound calls for solving customer issues or sales campaigns

• Service Quality Handle calls in line with customer service protocols and ensure high level of customer satisfaction

• Systems Ensure data is entered correctly into systems and all data requirements are captured

• Security Follow security processes and ensure that access to account details is in line with procedures

• Complaints Handle customer concerns by taking detailed information and logging customer service complaints

• Sales Sells additional services by recognizing opportunities to cross-sell

Job Requirements

• Diploma degree in relevant discipline

• Knowledge of security processes

• Systems knowledge and system interrogation

• Knowledge of data capture

• Fresh experience in customer-facing roles

Job Details

Company/Organization: Alahli Bank of Kuwait - ABK

Employment Type: Full-time

Job Location: Kuwait

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