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Showing posts with label Banking jobs in UAE. Show all posts
Showing posts with label Banking jobs in UAE. Show all posts

Wednesday, January 29, 2020

SIB Bank Careers | Senior Officer - Operations Audit, UAE

Job Description

To assist in the execution of operations audit plan and assess the degree of risk facing Sharjah Islamic Bank; To perform routine and non-routine internal audits, investigations, procedures/policies review, administrative assignments and evaluation and reporting the audit results to the AVP – Operations Audit.

Duties and Responsibilities

Your main responsibilities in this role include the following:

  • Recommends improvements to SIB Audit procedures covering the operational audit activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service to our internal customers.

  • Plays a role in development of the operational assignment audit plan and identify activities for audit coverage, evaluate their significance and assess the degree of risk and plan audit coverage to mitigate risk.

  • Prepares and executes operations audit programmes and visits to different business areas of the bank including branches as per audit manual using all current formats.

  • Conducting audits in line with audit steps laid down by the assigned manager, checking policies, systems and procedures to ensure these comply with bank’s policies and procedures as well as applicable laws and regulations and documenting work carried out.

  • Prepares timely and complete draft reports on operational activity to Assignment Manager, highlighting areas of concern and proposing remedial steps where appropriate, and proposing urgent action when needed.

  • Ensure relevant and sufficient evidence is present to support all audit observations in report.

  • Assist in reviewing SOPs/Forms/Documents pertaining to existing and/or newly established units/processes within the Bank and/or its subsidiaries.

  • Ensure that all required controls are incorporated into SOP before signing off the document.

  • Investigates identified fraudulent activities, carries out necessary investigations and report findings to Assignment Manager in order to take appropriate corrective actions.

  • Undertakes regular research and updates on new audit techniques and ensure that findings are assessed and presented at round table meetings for awareness, and potential implementation.

  • Reviews of new professional standards within the Accounting and Audit fields.


Job Requirements

  • Graduate in Commerce, Accounting, Business Administration

  • Minimum 5 years experience in Banking Audit, preferably within an Islamic Banking environment.

  • Professional qualifications such as CIA, CBA, CPA etc. is an advantage

  • Written and spoken English and Arabic.

  • Knowledge of accounting/financial Management systems.

  • Strong oral and written language skills in English.

  • Ability to learn and adapt to systems, policies and procedures.

  • Sound knowledge of Islamic Banking principles

  • Strong interpersonal skills and balanced personality.

  • Investigative skills

Job Details

Company/Organization: Sharjah Islamic Bank - SIB

Employment Type: Full-time Job

Job Location: United Arab Emirates

Application Deadline: N/A

Sunday, January 26, 2020

Dubai Islamic Bank Careers | Call Center Representative, Dubai, UAE

Job Description

Attending customer’s interactions and efficiently gather related information to fulfill customer needs.

Duties and Responsibilities

Your main responsibilities in this role include the following:

  • Professionally handle customer’s interactions and ensure that issues are resolved both promptly and thoroughly.

  • Provide high class services and support on Bank’s different products.

  • Maintain a high level of knowledge about the banks products and services and ensure customers are provided with full accurate information.

  • Adhere to all bank policies and procedures corporate security policies, regulatory guidelines, industry service standards and codes of conduct

  • Attend various training and learning programs to close the skill gaps and to ensure proper awareness about products and services, policies and procedures.

  • Cross sell and upsell different bank products.

  • Maintain effective relationship with superiors and colleagues to ensure Team work and professional work environment.

  • Adhere to Call Center scheduling, and maintain high level of adherence.  To be flexible to work with different line of businesses.


Job Requirements

  • Minimum Bachelor Degree.

  • Minimum 0-1 years of experience in Call Center.

  • Call Center Policies and Procedures

  • Telephone Etiquette

Job Details

Company/Organization: Dubai Islamic Bank - DIB

Employment Type: Full-time

Job Location: Dubai, United Arab Emirates