the Commercial International Bank - CIB Egypt is currently seeking to hire User Experience Designer
To analyze and understand user needs, behaviours, and motivations on public and internal websites by injecting Web Analytics and tags across all digital touch points
Duties and Responsibilities
Your main responsibilities in this role include the following:
Design, review, audit, test and deliver all User Interfaces (UI) wireframes /prototypes and designs for Internet website, Internet Banking, Mobile Banking, ATMs, and any other product/service that has a human-computer interface that is customer-facing.
Producing and maintaining necessary design documentation including but not limited to wireframes, flow diagrams, sequence diagrams, business requirements documents (BRD), functional requirements document (FRD), concept story boards.
Develop and conduct usability focus groups and prototype testing to test design concepts.
Support Digital Marketing head in strategy and planning of design projects and activities in accordance to annual strategies and plans.
Designing and maintaining CIBs User Interface and User Experience digital guidelines including and not limited to visual design, user interface patterns, typography, layout best practices, layout responsiveness and widgets.
Support in managing and maintaining the content over the public and internal websites.
Manage agencies that support in front end design.
Sharing insights on customer behaviors and interactions with digital advertising and business needs and provide recommendation to increase visibility and usage of both external and internal websites.
Gather and evaluate user requirements in collaboration with product and channel managers and technology.
Stay abreast of changing design methodologies and best practices such as design thinking customer journey design and UI/UX design concepts while closely monitoring, local and international competition, consumer trends, and research /measurement evolution and provide expertise internally to keep organization in the know.
Provide project plans from requirements gathering to testing and update progress reporting.
Provide cross-functional leadership with stakeholders to ensure meeting of business objectives.
Recommend improvements to all the above to ensure design is a landmark activity of being a customer-centric organization.
Provide project plans from requirements gathering to testing and update progress reporting.
Provide cross-functional leadership with stakeholders to ensure meeting of business objectives.
Ensure reporting and on-time escalation of issues in addition to recommending preventive and corrective actions.
Years Of Experience: From 1 To 5 Years
Bachelor’s degree in Business, Finance, Accounting or Information Technology or a related field
For Designer: 3 - 5 years of experience
Understanding of banking and financial services industry globally
Prior experience working in a fast growing business in emerging markets
Excellent command of English & Arabic Languages
Good Leadership and managerial skills
Advanced marketing, negotiation, communication and problem solving skills
